Frequently Asked Questions

Do I need a referral from a doctor to begin therapy?

Yes, a physician’s referral is needed to begin the evaluation and therapy process. Please call our clinical coordinators at 469-917-0805 and our staff will assist you in receiving a physician’s referral.



Which insurances do you accept?

We currently accept most Texas Medicaid & Medicare plans (Aetna Better Health, Amerigroup, Children with Special Health Care Needs, Molina, Traditional), most commercial PPO/HMO plans (Aetna, Baylor Scott & White Health Plan, Blue Cross Blue Shield, Cigna, HealthSmart, Humana, UnitedHealthCare), and Private Pay. We are constantly adding new insurance companies to the list, so be sure to inquire if you do not see yours!



What are my out of the pocket costs?

Out of pocket cost are solely dependent upon your insurance plan. A detailed summary of benefits will be provided to you before you begin therapy so that there are no surprise bills from Therapy OPS. Payment is required at time of service.



Can I drop my child off and come back when therapy is over?

For the safety and comfort of the children, Parents/Caregivers must remain on the premises at all times in our waiting area or parking lot.



What is your private pay rate?

Our private pay rates vary per discipline (Physical, Occupational, & Speech), however we offer competitive options which are some of the lowest in the metroplex. We encourage you to compare our prices.



Do you offer teletherapy for speech, occupational, and physical therapy?

Therapy OPS offers pediatric and adult speech, occupational, and physical therapy services via our secure online platform to clients located anywhere in the state of Texas. Teletherapy is a great option for clients who do not have access to quality services in their area, who are social distancing, or who have busy schedules and appreciate the convenience of online therapy. We bring the same level of skill, fun, and engagement to our online sessions as we do our in-person sessions. If you have questions about whether teletherapy is a good fit for you or your child, we will be happy to answer your questions and give you more details on how it all works.